Internet broadband

[Elliekeenan2]

My broadband service became live this morning, and I’ve got no access at all to it. I think I’m missing a wire as the internet box only came with a yellow wire nothing else but I’ve got no internet at all? 

[TimmyBGood]

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@Elliekeenan2 wrote:

 internet box only came with a yellow wire nothing else

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That suggests Sky thinks it's provisioning an FTTP connection.

Do you have an ONT somewhere inside the property?