Discussion topic: Poor WiFi signal
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Message posted on 11 Jan 2025 01:50 PM
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Poor WiFi signal
Joined Sky wifi recently (less than 2 months) on the full 150 deal, previous wifi was the 50mbps with EE...that was better' My fire stick is constantly struggling to play any tv, I put Netflix on and it takes 5-10 minutes for things to load, then within 5 minutes it begins to struggle and will consistently stop playing and spend a minute or two loading to get about 30 seconds of watching before it fails again. Phone seems fine just firestick and iPad etc which is less than 6 meters from the modem.
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Message posted on 12 Jan 2025 11:48 AM
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Re: Poor WiFi signal
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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