Wrong box sent to return item

[Nufc+grb]

Received box to return hub but it's to small can I use another box

[Daniel0210]

Yes @Nufc+grb You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. 

https://www.sky.com/help/articles/return-tv-broadband

Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

[caesarome]

@Nufc+grb 

You can use any ackaging you want as this link will help you to print a return label:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.