19 Sep 2023 08:01 PM
When I try to log into my account and click on the TV section whether it be via the app or on the webpage I receive the "Sorry we're having technical difficulties " same for my wife too on her phone / desktop
19 Sep 2023 08:47 PM - last edited: 19 Sep 2023 08:48 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with tomorrow you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
20 Sep 2023 10:07 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to chat.
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