I would like to speak to a real person at sky what's the number?

[Sandra571]

I am looking to join sky for broadband and TV but the options are bewildering to me.  I'd like to speak to a real person at sky on the phone for some help in choosing the best package for me but can't find a telephone number.  Does anyone have a number they can give me please?

[GD1]

@Sandra571  You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Sandra571]

Thank you!

[Chloe-W22 · Accepted solution]

Hey there! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

To get more help on the forum, why not use the search bar at the top to search for questions already asked and answered by other Community users?

Or you can create your own Community discussion by 🌟clicking here🌟

[KML060461]

i keep getting stuck in the auto system. 

All I want to do is talk to someone as I did on the 9th September.

It wont let me talk to anyone just goes round in an endless circle.

Surely there must be some way of communicating with a human!!!

[Daniel0210]

@KML060461 
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.

[Louise175]

My sky was working now its not can get on 2 watch the TV 

[Daniel0210]

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@Louise175 wrote:

My sky was working now its not can get on 2 watch the TV 

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@Louise175 

Can you clarify which TV platform you have Sky Q, Sky+, Sky Glass or Stream… and then what's happening?  

[26852]

Hi Louise, thanks for contacting. I Finally got a telephone no and got through to sky. Eventually after 6 hours later  my SKY has now came back online. Being Disabled it was very difficult but I finally managed it. Take care, Tony.

[SheelaghD]

Hello - can I ask what number you got through on please? I tried to "Contact Us" in the section which said have you tried online - and got the same robot - I've got a headache now.

[MarkGoldsmith]

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@SheelaghD wrote:

Hello - can I ask what number you got through on please? I tried to "Contact Us" in the section which said have you tried online - and got the same robot - I've got a headache now.

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@SheelaghD phone numbers can't be posted on the forum which is why the advise is always to use the number posted under that "Contact Us" section.

You will find, like a lot of big companies the first part of the phone system is automated. If it keeps trying to send you over to the forum you could try saying nothing and it should put you into the queue to speak to an advisor.

[Rachel132]

Hi there can you get a one day pass for sky sports

[Mark39]

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@Rachel132 wrote:

Hi there can you get a one day pass for sky sports

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Not from Sky. You could try Now TV?

[Jackson72]

I would like to member of staff 

[Daniel0210]

@Jackson72 

We are customers so you'll need to call or maybe via social media, the links being at the bottom of the forum pages.