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Discussion topic: How do I pair my sky card to Sky+ HD box (not Sky Q box)

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This message was authored by Sam975 This message was authored by: Sam975

How do I pair my sky card to Sky+ HD box (not Sky Q box)

Hello, I’m trying to pair my sky viewing card with my Sky+ HD box however when I’m going on Sky website to find out how to do this, all the help is only for pairing the card to a Sky Q box. If anyone could help with how to pair the card to a Sky+ HD box it would be much appreciated.

 

Thanks in advance 

Sam


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@So+annoying 


Make sure your Sky viewing card is correctly inserted into the box.
Press Services on your Sky remote
Press 0, 0, 1, Select (setup should now be highlighted)
Scroll across to New Install
Press Select twice

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

Try a New Install, see my FAQ for instructions 

This message was authored by So+annoying This message was authored by: So+annoying

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

This message was authored by caesarome This message was authored by: caesarome Answer

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@So+annoying 


Make sure your Sky viewing card is correctly inserted into the box.
Press Services on your Sky remote
Press 0, 0, 1, Select (setup should now be highlighted)
Scroll across to New Install
Press Select twice

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by l0rr41n3 This message was authored by: l0rr41n3

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

i can't perform a new install as i do not have a phone socket anywhere. what do i dio?

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@l0rr41n3 

 

A phone socket hasn't been a requirement for quite a while now.

 

On the My Sky App

 

  1. Insert your card into the slot on the front of your Sky box.
  2. Press Services on your Sky remote, select Settings, and then Details. Make a note of your Sky box Version Number, 10 or 11-digit Serial Number, 9-digit Viewing Card Number, and Receiver ID.
  3. Sign into the My Sky app with your SkyID.
  4. Select Manage account, then TV followed by TV settings.
  5. Select Activate next to Activate card and follow the on-screen instructions, entering the details you made a note of earlier.

https://helpforum.sky.com/t5/Sky-TV/How-to-pair-your-Sky-viewing-card/ba-p/2876284 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

If you cannot pair your viewing card, for any reason, Sky can pair it remotely for you, just give them a call

This message was authored by Megan+J This message was authored by: Megan+J

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

How can I speak to a human being at Sky? 

I am not tech-savvy and I think my viewing card is worn out so I want to order a new one; however the phone options take me to a robot who tried to help me remotely but has not understood that I want a new card!!!

This message was authored by caesarome This message was authored by: caesarome

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

Does your viewing card still work because even if it looks worn out or burnt (this is normal) you wouldn't need a new one.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@Megan+J 

 

See question Q25 in my Sky+ FAQ that explains "burn" marks
This message was authored by john+Dew This message was authored by: john+Dew

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

have the same problem  have you been able to open you card?

This message was authored by Mark39 This message was authored by: Mark39

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

@john+Dew wrote:

have the same problem  have you been able to open you card?


You don't say who you're asking. Can you explain what you mean by 'open you card'?

This message was authored by john+Dew This message was authored by: john+Dew

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

The screen says I need to paired      but i dont know how to 

This message was authored by caesarome This message was authored by: caesarome

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Posted by a Superuser, not a Sky employee. Find out more

Via  your Sky box:

Make sure your Sky viewing card is correctly inserted into the box.
Press Services on your Sky remote
Press 0, 0, 1, Select (setup should now be highlighted)
Scroll across to New Install
Press Select twice

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Merce+A This message was authored by: Merce+A

Re: How do I pair my sky card to Sky+ HD box (not Sky Q box)

Just do not answer any questions that the automated system is asking you. Let the Eventually the system its going to transfer you to and adviser.

That is the only way.

 

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