Discussion topic: No TV SIGNAL
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Message posted on 22 Apr 2026 08:19 PM
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No TV SIGNAL
I both new sky box, I expect someone to come and instal it or I will stop and swich the broadband. I pay, and I expect help, I do not like jokes.
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All Replies
Message posted on 22 Apr 2026 08:24 PM
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Re: No TV SIGNAL
@CaneT77 wrote:
I both new sky box, I expect someone to come and instal it or I will stop and swich the broadband. I pay, and I expect help, I do not like jokes.
This forum is primarily customer-to-customer help, you're not talking to Sky support
You have posted in the Sky Plus forum but I'm 99% sure you don't have a Sky Plus system as they are obsolete
Which Sky box do you have? Sky Q or Sky Stream
Message posted on 22 Apr 2026 09:19 PM - last edited: 22 Apr 2026 09:33 PM
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Re: No TV SIGNAL
@CaneT77 wrote:
I both new sky box, I expect someone to come and instal it
Only Sky Q has installer attendance, and then only if the box comes from Sky: all other sources are illegitimate and such hardware will not function.
Sky Stream installation is DIY, and Sky+ HD boxes (which are all now antique) can no longer be transferred because it's not possible to transfer Viewing Cards: any box bought second-hand is now a free-to-air satellite channel receiver only.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 23 Apr 2026 09:29 AM
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Re: No TV SIGNAL
@CaneT77 wrote:
I both new sky box, I expect someone to come and instal it or I will stop and swich the broadband. I pay, and I expect help, I do not like jokes.
Bought from where? Sky don't sell any TV Boxes, Sky+HD where you have posted is obsolete and Sky don't support them as posted by other users.
Sky Q would be installed but only of you obtained it through Sky, you didn't buy it, it is loaned.
Sky Stream, which I susspect is what you have is self install, and should be noted you haven't bought the Stream Box as like Sky Q these boxes are also loaned.
I'm afraid threats to cancel on a customer helps customer community won't get you anywhere
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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