0

Discussion topic: TV kept flashing on and off for Weekes and now sky is not working at all, but the TV is working

Reply
This message was authored by: James-1982

TV kept flashing on and off for Weekes and now sky is not working at all, but the TV is working

When watching sky it's kept flashing off every 30 seconds and coming back on again
we went through all the troubleshooting and then the TV was just grey so we unplugged sky and the TV is working fine watching channels through our smart TV so it is a sky fault and not a TV fault

Reply

All Replies

This message was authored by: Mark39

Re: TV kept flashing on and off for Weekes and now sky is not working at all, but the TV is working

Posted by a Superuser, not a Sky employee. Find out more

@James-1982 sounds like a possible HDMI issue. Try turning both your tv and Sky box off at the plug. Disconnect the HDMI cable from both tv and Sky box and swap the ends over (so that the end thay was plugged into your tv is now plugged into your Sky box). After 4 minutes turn both back on at the plug and see if the issue has gone away.

Reply