Netflix app

[Bwanarayiris]

Sky q, Netflix app not loading, refreshed all apps, turned power off on mains for both sky q main box and the Internet box, still no joy, all other apps loading with no issues, anyone with any Ideas please

[Daniel0210]

@Bwanarayiris 

I've moved your post into the main thread discussing Netflix loading issues. See the post currently marked as the answer (post 2). 

[LeeD75]

Try to open Netflix by voice & By clicking on the tile, it opens the Netflix icon screen with the spinning wheel of some but will not open Netflix to the Home Screen.

[Charles16]

My Netflix is not working on the tv it keeps buffering endlessly, could you help please 

[Laing1]

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@Charles16 wrote:

My Netflix is not working on the tv it keeps buffering endlessly, could you help please 

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@Charles16 I have moved your post into a larger thread all about the problem you are having have a look at post 2 the one thats marked as the answer 

[Daniel0210]

@Charles16 

See the post (number 2) currently showing as the answer. 

[Joe471]

What hidden menu?

It does nothing!

[caesarome]

@LeeD75 

Try this:

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/m-p/4691069/highlight/true#...

You can let Sky know via this form - https://forms.office.com/e/VGr0tUpv67

[carolinebuble]

Hi

I've not been able to log in on the sky q box since the 7th July and I've tried all the suggestions on the form. Please can this be fixed asap. 

regards

[Nickwestlake83]

I can believe this has been going on for so long now, like a year!! Ridiculous. Yet month in month out the payments keep coming out! Sky should be reimbursing for a few months, or offer a few for free. Very least they could do 

[AMYSKY88]

Also have the red loading netflix circle and it never does load. Been happening for over a month now. 

[Anonymous]

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@Nickwestlake83 wrote:

I can believe this has been going on for so long now, like a year!! Ridiculous. Yet month in month out the payments keep coming out! Sky should be reimbursing for a few months, or offer a few for free. Very least they could do 

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So you've had this issue for a year?

[SeanC]

@caesarome 

Thanks for the link. I have tried the advice about logging out on  computer that @Pg666 mentioned, however I couldn't do:

7. Sign out of Neflix on the Q box, start it up, press left and go to the help section to sign out.

As I couldn't find the sign out at the help section of my Sky Q Wi-Fi box.

I have gone to my main Sky Q box and other Wi-Fi boxes and they all said I had to log back into Netflix and they all work (they always did). 

But the troublesome box in our kitchen continues to just display the red circle of death!!

Fustrating.

[MeCH86]

I'm having the same issue and I think it's since I recently renewed and had the premium upgrade added for Netflix. Or could just be a coincidence, either way I can't actually watch it on either of my boxes 

[Nickwestlake83]

Since Feb personally but these posts about the same issue date back nearly a year