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Discussion topic: Sky have deactivated card before new card has been posted

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This message was authored by Dianereith This message was authored by: Dianereith

Sky have deactivated card before new card has been posted

Called sky last night as asking to insert card on tv. Handler said she sorted it overvphine but was sending out new card. Now saying that card has been deactivated so no sky channels and in full NO SKY

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This message was authored by oj01 This message was authored by: oj01

Re: Sky have deactivated card before new card has been posted

Posted by a Superuser, not a Sky employee. Find out more

@Dianereith wrote:

Called sky last night as asking to insert card on tv. Handler said she sorted it overvphine but was sending out new card. Now saying that card has been deactivated so no sky channels and in full NO SKY


That's correct, normal procedure is that if a new card is required, the existing card is switched off immediately.


Sky Community Forum SuperUser
Former Sky+HD Beta Tester
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Member Of The Community Since 2011
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