Discussion topic: New Device Questions

This message was authored by Jen3333 This message was authored by: Jen3333

New Device Questions

Looking to upgrade 3 months early & have some questions...


I have been given a valuation of £220 for my phone. £75 pay off the contract. Will I get the £145 difference in my bank or do they credit it to my mobile bill? 

Also, do I need to do an 'upgrade' on my sim separately? I need a new deal!


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This message was authored by caesarome This message was authored by: caesarome

Re: New Device Questions

Posted by a Superuser, not a Sky employee. Find out more

The difference of £145 will appear on your account as a credit adjustment as per this:




You can change your data package at the same time but you shoule beaware that most sim offers only apply if you take out a new sim so you would be paying for a second one.

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