This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
11 Apr 2024 11:43 PM
Just checked sky services and it states they were aware of problems earlier but have now been resolved. I've reported again my mobile is still not working. However seen sky broadband has now gone down. What is going on sky?? Why can't your servives run smoothly?
11 Apr 2024 11:46 PM
Very much tend to agree, SKY mobile is rubbish. O2 Network on not, something is different. I have friends on O2 directly whonget much better signal and seem to get 5G more often than O2 on my Sky Mobile Sim Only deal.
11 Apr 2024 11:53 PM
I'm the same as well as my daughter and sister we've not had any connection since 8am this morning and as I'm severely disabled with life threatening illnesses I'm reliant on phone and every time I try the help it puts me either through to a bot or tells me to ring sky which obviously I can't do.
12 Apr 2024 12:59 AM
Still having a problem with my data and service since the first morning problems were meant to have been fixed
12 Apr 2024 01:38 AM
Still can't make calls to landlines and mobile for most off the day ,let's Me make calls then 10mins later I can't call ,been like this from last Saturday, can't ri g sky as won't let Me ,such a nightmare this is ,
12 Apr 2024 01:53 AM
12 Apr 2024 02:09 AM
There is no Mobil network connection in East London.
I am unable connect my Uber driver or Bolt driver Apps. Coming with error re 'please check Internet"
I have been unable to work, lost precious income
12 Apr 2024 02:10 AM
Seen that data wasn't working earlier, seen the update that all is resolved but my data still not working. When will this be fixed. I'm a fairly new customer and I'm not happy with this service as I need my phone for work.
12 Apr 2024 02:16 AM
My data still not working despite sky saying all is resolved, when will this be fixed as I need my phone for work??
12 Apr 2024 02:36 AM
I am having the same issue. My calls, texts and data haven't worked all day and I require it for work. A colleague of mine is also on sky and his started working yesterday evening but mine is still not working as I type this on my home wifi.
12 Apr 2024 03:11 AM
same here myy phone not working cant get on any apps at all
12 Apr 2024 04:33 AM
I'm having the same issue, reading the issue has been resolved but not for me
12 Apr 2024 04:38 AM
Same detail. My phone suddenly stopped connecting and now hasn't connected for pas 12 hours. Ridiculous
12 Apr 2024 04:59 AM
Same issue for me and my partner since yesterday - hugely frustrating and unacceptable- please sky keep your customers updated with issues and resolutions!
12 Apr 2024 06:03 AM
I still don't have any mobile data this morning. I am unable to download my workload for today. Glasgow Scotland!
This discussion has been locked
Sorry, you can't reply to this discussion as it's been locked by our Community Managers.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion