Hi, I've processed a return for a recent phone I've purchased. It was a gift for my brother. He no longer needs it but I wanted to use it. How can I go about cancelling the return? Do I just ignore the prepaid label they send me? Or do I contact someone?
You will need to call Sky when the lines reopen and cancel the device return. The simplest way is by dialling 150 free from a Sky mobile or Sky Talk landline.
▪️ I AM NOT A SKY EMPLOYEE ▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
