@Jackie44
They are not sent automatically so you can put in your claim via the link here:
https://samsungoffers.claims/winterdeals/S23trio/en-GB/qualifying
To claim upload a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.
Your credit agreement can be found in your message centre:
https://messages.sky.com/message-centre
Samsung will send this within 45 days of the claim being validated.
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