Delivery

[Anonymous]

Hi there, I emailed you yesterday to ask you about my order wasn't delivered. I supposed to receive the item yesterday morning but unfortunately the driver didn't came in and knocked the door instead Sent we missed you message and said will come today and I was waiting all day no one came or send any notification to let me know. Can you please let me know what is happening?

[Daniel0210]

In case you’re not aware, this is a customer helps customer forum. You aren’t talking to Sky Customer Services here. No one from a Sky will contact you because you've posted on the forum. Anything showing on here?
https://www.sky.com/help/articles/track-sky-order

If you still need to call Sky then if you already have a Sky Mobile or a Sky Talk landline call free by dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number.
(The forum doesn’t allow us to type the numbers in full).

Similar to calling a lot of large companies the start will be an automated response which may try to send you back to the forum.