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Discussion topic: Sim card delivery

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Avatar for mazdarx
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This message was authored by: mazdarx

Message posted on ‎29 Dec 2024 09:26 PM

Sim card delivery

No si New sim card had not arrived. Spent an hour on work phone being pushed from pillar to post and finally agreed to send new one on 28th Dec which yes you've guessed it no sign of it. Have not had a service for a month now
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎29 Dec 2024 09:32 PM

Re: Sim card delivery

Posted by a Superuser, not a Sky employee. Find out more

@mazdarx  Given the christmas post if it was only sent yesterday (Saturday) it will take at least a week to arrive.  It could never be next day and certainly not on a Sunday.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Message posted on ‎29 Dec 2024 09:57 PM

Re: Sim card delivery

Posted by a Superuser, not a Sky employee. Find out more

The sim cards are sent by Royal Mail so if one was ordered for you yesterday than at the very least you are looking at a few days before it should arrive but given the fact it is the weekend and the New Year it could take a little longer.

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