Discussion topic: SOYES XS16 device not working with mobile data

This message was authored by: traycb19 · ‎30 Dec 2024

Did anyone else get a SOYES XS16 device for Christmas? I have and it is not working with mobile data... tried changing settings but the provider/manufacturers is not listed and network settings message tells me it can't work on this device and call customer services. Tried chat bit thing but to no avail. Wondered if anyone else has had the issue and resolved it, please?

This message was authored by: 63johnw · ‎30 Dec 2024

Hi @traycb19 if you can locate your APN settings then input these manually.

Internet APN Settings:

Name: Sky Mobile Internet
APN: mobile.sky

mms settings

Name: Sky Mobile MMS
APN: mms.mobile.sky

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: traycb19 · ‎30 Dec 2024

Thanks, I shall try this. 🤞🏼

Discussion topic: SOYES XS16 device not working with mobile data

SOYES XS16 device not working with mobile data

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Re: SOYES XS16 device not working with mobile data

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