16 Nov 2022 07:27 PM
Using Chrome as a browser using a link to the Sky community from my email notification, I get the following 'privacy' message and it will not connect. If I use FireFox, I get straight through. Why is Chrome blocking me?
16 Nov 2022 08:25 PM
Posted by a Superuser, not a Sky employee. Find out moreIs the date and time correct on your PC ?
What happens if you temporally disable your anti-virus can you then access it ?
16 Nov 2022 07:35 PM - last edited: 16 Nov 2022 07:35 PM
Posted by a Superuser, not a Sky employee. Find out more@StephenSky Not having any issues with chrome on this forum. try deleting your browser cache and try again as you shouldn't get that error message,
16 Nov 2022 07:43 PM
Clearing cache made absolutely no difference....
Anyone else just wish that computers just worked without having to be an engineer???
16 Nov 2022 07:44 PM
Posted by a Superuser, not a Sky employee. Find out moreFine here too using Chrome 107.0.5304.107 with Windows 10.
16 Nov 2022 07:46 PM
Posted by a Superuser, not a Sky employee. Find out more@StephenSky Also running Chrome Version 107.0.5304.107 (Official Build) (64-bit) on Windows 11
Can you check you have the latest version of chrome?
16 Nov 2022 07:49 PM
Version 107.0.5304.107 (Official Build) (64-bit)
it worked fine yesterday...
16 Nov 2022 08:16 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you able to get directly to the forum via https://helpforum.sky.com/
16 Nov 2022 08:23 PM
@Mark39 wrote:Are you able to get directly to the forum via https://helpforum.sky.com/
Just tried that link - Chrome, blocked. FireFox, no issues...
16 Nov 2022 08:25 PM
Posted by a Superuser, not a Sky employee. Find out moreIs the date and time correct on your PC ?
What happens if you temporally disable your anti-virus can you then access it ?
16 Nov 2022 08:29 PM
Posted by a Superuser, not a Sky employee. Find out more@StephenSky Do you still get the erro using incognito mode in chrome
16 Nov 2022 08:30 PM
Ah-ha... time is correct to the second, but, disabling my AVG anti virus (up to date), Chrome bursts back into life!
16 Nov 2022 08:35 PM
Sorry, missed a post! Yes, I still get the same error in incognito mode...
16 Nov 2022 08:45 PM - last edited: 16 Nov 2022 08:53 PM
Dug in to AVG and there is a feature of 'WebShieild', when I turn it off, Chrome works fine connecting to the forum, though it's not a very satifactory solution. (Especially when it doen't effect FireFox) At least I now know the cause of 'the fault'...
EDIT
Have now worked out how to add this forum as an 'exception' to my AVG anti virus, all well now. Thanks guys for all your help...
16 Nov 2022 10:01 PM
Posted by a Superuser, not a Sky employee. Find out moreGlad you have it working @StephenSky .
12 Sep 2023 06:43 PM
It suddenly started doing this to me a few weeks ago on my phone. So I'm currently accessing it via incognito mode.
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