Discussion topic: Accessing VIP Sky Rewards

This message was authored by: Sue+Hollister · ‎18 Sep 2024

Having easily accessed My Sky VIP rewards in the past I have not been able to access VIP rewards for weeks and I am a Platinum customer. I do not know what has changed to make this happen.

This message was authored by: 63johnw · ‎18 Sep 2024

Hi @Sue+Hollister have you tried deleting the app, restarting your phone then reinstalling the app ? If that doesn't work give sky a call on 150 for help.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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This message was authored by: 63johnw · ‎18 Sep 2024

Hi @Sue+Hollister have you tried deleting the app, restarting your phone then reinstalling the app ? If that doesn't work give sky a call on 150 for help.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Sue+Hollister · ‎18 Sep 2024

Thank you so much; I'll give it a go.

This message was authored by: Sue+Hollister · ‎23 Sep 2024

Thank you; this worked first time.

Discussion topic: Accessing VIP Sky Rewards

Accessing VIP Sky Rewards

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