10 Nov 2022 06:51 AM
Hello, I've confirmed our property is now able to get FTTP and thinking of booking however I've got a couple of questions;
1, Do Sky provide a separate router to the modem? (I'm unsure if Sky installs or Openreach, I know Openreach installations provide an ONT). The reason I ask is is like to use my own UniFi Router.
2, I know with BT FTTP, they allow you to chose where in the house the fibre enters the property and will bring it through the wall at that point. Is this also possible with Sky?
thanks in advance.
10 Nov 2022 07:21 AM - last edited: 10 Nov 2022 07:23 AM
Posted by a Superuser, not a Sky employee. Find out more1. Openreach normally carry out the FTTP installation (including adding the ONT) there are some cases where Sky are able install the ONT. In either case, you'll have an ONT and then the Sky Hub router. You can then swap this out completely if required - you will lose the landline function though.
2. In most cases you'll be able to talk to the engineer about where is the best place and where you may want the ONT installed. Within reason of course, fibre isn't that keen on sharp bends etc.
10 Nov 2022 07:29 AM
Posted by a Superuser, not a Sky employee. Find out more@Stuvennn with FTTP the ONT is the modem and you can connect any router you want to it but the router must support Sky's authentication which uses DHCPv4 Option61 or DHCPv6 PD some do some dont. Unifi should do but check. However if you dont use the Sky hub you lose the Sky Talk voice line. The final install can be done either by Openreach or Sky Engineers it just depends on the job and area and itvreally doesnt matter..
Given both Sky and BT use the Openreach network the routing of the fibre feed are identical as that is down to the network teams. I am in the process of having the service installed myself. Openreach sent an engineer out to do a survey we discussed two options one was to install the fibre service where the copper line terminates which meant digging across a double drive and a path as the current line was not in a duct.
The alternative that suited me meant the new ducting was buried in soft ground down the side of my property and a simple neat cut across a paved path. The guys who came to do the dig were very happy as it was straight forward but the crew who ran the fibre less so as a bend was quite tight but they managed it. Short answer if what you want is practical the engineers will try to do that.
Talking to the guys who did my job they appreciate if the customer explains what they want but listens to why that may not be possible.
10 Nov 2022 07:36 AM
many thanks both of you, two very helpful answers. Adam
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 4 hours
New Discussion