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Discussion topic: Connection issues

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Avatar for Kashlea
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This message was authored by: Kashlea

Message posted on ‎10 Mar 2025 06:20 PM

Connection issues

The WiFi is not working on my tv. 
when I click on to the WiFi setting on my phone it shows a message which reads "blocking encrypted dns traffic". It won't allow my tv to connect to the wifi.

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Avatar for TimmyBGood
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This message was authored by: TimmyBGood

Message posted on ‎10 Mar 2025 07:22 PM

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@Kashlea 

 

Is that an iPhone?

 

A smart television wouldn't be using encrypted DNS, so I suspect those are two different symptoms.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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