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Discussion topic: WiFi

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This message was authored by: Klis87

WiFi

Hello, my problem is that Wi-Fi turns off and on after a while, this is a problem with the internet provider, my devices and cables are fully functional.

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This message was authored by: caesarome

Re: WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Klis87 

Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.


If this is of no help give Sky a call to report it to them.

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