Discussion topic: Just upgrade to sky fibre and the Amazon tablet won’t connect

This message was authored by: b1gjon0 · ‎26 Apr 2022

Just had the new sky hub fitted on fibre. My Amazon tablet won't connect to the internet. It's connected to the hub but not going online

This message was authored by: TechmanagerMal · ‎26 Apr 2022

@b1gjon0 wrote:
Just had the new sky hub fitted on fibre. My Amazon tablet won't connect to the internet. It's connected to the hub but not going online

I would run this test - Broadband check | Sky.com

Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.

This message was authored by: b1gjon0 · ‎26 Apr 2022

I've connected all my other devices and they work fine. Alexa, phones, laptop. When I connect the Amazon tablet it just says " connected without internet"

This message was authored by: jamesn123 · ‎26 Apr 2022

@b1gjon0

It may be that you need to switch off Sky Shield

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: b1gjon0 · ‎26 Apr 2022

Sky shield is off as well

Discussion topic: Just upgrade to sky fibre and the Amazon tablet won’t connect

Just upgrade to sky fibre and the Amazon tablet won’t connect

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Re: Just upgrade to sky fibre and the Amazon tablet won’t connect

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Re: Just upgrade to sky fibre and the Amazon tablet won’t connect

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