Inter issues all dqy at B71

[Gregorz+K]

Hi. There is no Internet at all today and all my attemps to contact customer service for any information were unsuccessful.  I am working from home as many others people do  so I think is fair to inform people when do you expect to sort the issue!

[Daniel0210]

@Gregorz+K 

In case you’re not aware you aren’t addressing Sky here. This is primarily a customer helps customer forum so there’ll be no automatic contact from Sky as a result of you posting on the here. Sky can only update when they receive information from Openreach. WFH offers no priority at all as Sky BB is a cheaper end domestic service.

If you already have a Sky Mobile or a Sky Talk landline call free by just dialling 150, otherwise you can use:
https://www.sky.com/help/home
UK: Scroll down and click on ‘Need more help’ and it provides an 0333 number.
ROI: change the flag in the very bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides an 0818 number.
(The forum filters don’t allow us to type the digits in full).

Stay on the line and don’t hang up if you’re prompted to. Depending on your particular issue the operating times of the various departments may differ.