Can i plug my sky wifi box into my new house?

[Jj761]

I have moved home and I'm wondering if I can simply plug my existing sky broadband box into my new home, or if I need to call Sky to have it activated/set up at my new house?

Thanks

[GD1]

@Jj761  You need to call Sky to arrnage the home move. Which you should have done prior to moving as it will take 2 weeks for your broadband to be connected.

A broadband connection does not follow you when you move as it needs to be disconnected at your old address and reconnected at your new address.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[cookiemonsteruk]

@Jj761 

Ideally you contact 2 weeks before moving. So yes you will need to contact sky