why new users pay lesss.

[Zubrickas]

 they pay £28 full broadband. i pay 42

[Zubrickas]

price double up in few months. from 24 to 42. 

[Zubrickas]

 

[Daniel0210]

@Zubrickas 

Your image was rejected as you hadn't blocked out your account number. Discounts may have recently expired or be ending very soon. Sky will have told you the date the discount was ending when you took it out. You could compare a previous bill to your latest bill and see where the amounts differ
www.sky.com/bill.

If your discount has ended you will need to contact Sky to try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

[caesarome]

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@Zubrickas wrote:

 they pay £28 full broadband. i pay 42

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As a as business Skybwants to attract new customers so a introductory price of £28 is how they do it. When you joined you would have had an offer on your account.

[Zubrickas]

i will cancel and never come back to cheaters. 

[caesarome]

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@Daniel0210 wrote:

You  can either call Sky or use the following link:

https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

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[Mark39]

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@Zubrickas wrote:

i will cancel and never come back to cheaters. 

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 All providers I know of have an introductory cheap offer to attract new customers. At the end of a minimum contractual term you then pay the standard price (unless you're able to agree a new discounted deal) just the same as Sky. No cheating, just you not understanding what you signed up to.

[Zubrickas · Accepted solution]

so i have to cancel contract and start again. why they just can't drop price for existing users, to keep them. cancelation fee around £17. i will cancel and compare to other companys. witch goes cheepes i go for it

[PandJ2020]

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@Zubrickas wrote:

so i have to cancel contract and start again. why they just can't drop price for existing users, to keep them. cancelation fee around £17. i will cancel and compare to other companys. witch goes cheepes i go for it

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As already noted, all providers have an incentive to join.  That rate isn't generally available for renewals.

Any company you move to will do the same...  But if you want the cheapest then you have to switch every time.

You are not considered a new customer until you've left for 12/18 months.

[Zubrickas]

copy off contract: 

Price:

Sky Broadband Superfast: £28.00 per month for 18 months, £35.50 per month thereafter

[Zubrickas]

18 months ends in july. ok increasing price around 4% after april. but not 90% i pay next month £42

[PandJ2020]

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@Zubrickas wrote:

copy off contract: 

Price:

Sky Broadband Superfast: £28.00 per month for 18 months, £35.50 per month thereafter

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But that's not all the contract is it?  Particularly the bit about how prices can increase.