Payments

[M+young]

I paid my bill on the 13th of November, but sky took it again out of my bank account today the 20th of November, so i would like like one payment of £58.56 back asap as youve left me minus 5.65 in my account.

[PandJ2020]

Not us - we're other customers here, not Sky.

You should not be making any manual payments as it may not stop automatic ones.

You'll have to contact Sky to ask for a refund once your account shows a credit - it takes 3-5 working days.