remove mutiscreen from my account

[liz+jeffries]

how do i remove multi screen from my account

[daveNOS]

@liz+jeffries You have to call Sky to cancel services or remove packages and add-ons.

[Daniel0210]

@liz+jeffries 
To remove part of your Sky Q/+ TV package you will need to contact Sky and give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling multiscreen then for any mini boxes the return packaging will be sent out towards the end of your notice period. Don’t forget to keep your proof of posting indefinitely.

[Laing1]

@liz+jeffries remember that you will need to return any mini boxes you have to Sky as they are only loaned to you 

[ANDYS1968]

Can someone help i am trying to remove sky multiscreen from my account the number i call when i go through security only gives me option to cancel Disney then hangs up how to i get to talk to a person 

[Daniel0210]

@ANDYS1968 
To remove part of your Sky Q/+ TV package you will need to contact Sky and give 31 days notice. Be aware if you have 'in contract' discounts you may not be able to remove them. Also make sure cancellation of a certain add-on doesn’t cancel another discount.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you are cancelling Sky Q  Multiscreen the return packaging for mini boxes will be sent out towards the end of your notice period. Don’t forget to keep your proof of posting indefinitely.

[ANDYS1968]

Thanks Daniel will give it a go 

[Pboylo]

How on earth can I contact sky to do this ? They let you add anything easily but make cancelling anything impossible ! No one answers the phone 

[Daniel0210]

@Pboylo 

They do answer the calls although at busier times there will be a wait. Stay on the line as long as possible and don't hang up.