Early payment

[Crax1860]

I have been charged 46.00 and i havent even been connected why is this please

[PandJ2020]

We can't see your account here as we're other customers...

However, some services start charging even if you don't use them.  What service(s) did you order?

[MightyQuinn]

Hi @Crax1860   Please see Welcome to the Sky Community. You will note that you are only talking to other customers here.

[Crax1860]

Thank you for that i didnt realise that. i am trying to get to speak with someone at sky but finding it quite difficult just keep getting different options none of them any use to me .

[Mark39]

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@Crax1860 wrote:

Thank you for that i didnt realise that. i am trying to get to speak with someone at sky but finding it quite difficult just keep getting different options none of them any use to me .

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Try not responding when you're asked why you're calling. Just remain silent.

[Crax1860]

Thank you i will try that .