01 Dec 2023 04:49 PM
I keep getting text messages asking me to return my sky equipment or I will be charged a fee but done that weeks ago and have proof of postage. What can I do to stop these texts.
01 Dec 2023 04:57 PMPosted by a Superuser, not a Sky employee. Find out more
I’ve escalated your issue to Sky so the Messaging Team may contact you later.
Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and join the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.
This link explains the Community Messaging process.
05 Dec 2023 10:23 AMPosted by a Sky employee
Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
Search Sky Community
Start a new discussion
On average, new discussions are replied to by our users within 50 minutesNew Discussion