13

Discussion topic: Now Tv has more choice!

Reply
This message was authored by jimsmith30 This message was authored by: jimsmith30

Now Tv has more choice!

Why has NowTv got more choice than Sky Stream, I was checking programs and see Now has a full catalogue of Warehouse 13 (As an example) Sky stream full series only 3,4 and 5 with a uple of other episodes!


Best Answers
This message was authored by KevNewMedia This message was authored by: KevNewMedia Answer

Re: Now Tv has more choice!

Posted by a Sky employee

Hi @jimsmith30 

 

Welcome to the Community.

 

I've raised this fault with our support teams. If you come across anything else, you can email the team directly at ViewerR@sky.uk and they'll be happy to pick this up for you 

Thanks
Kev
Community Manager

View this Answer within the discussion

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Now Tv has more choice!

Posted by a Superuser, not a Sky employee. Find out more

We are all customers here so you'll not get the answer you want, but at a guess it would be down to cost as both services would need to negotiate a deal with the content owners separately

This message was authored by nolte This message was authored by: nolte

Re: Now Tv has more choice!

Posted by a Superuser, not a Sky employee. Find out more

I am looking at Sky go and all seasons come up for it on sky go

---------
ROI sky Q Customer
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Now Tv has more choice!

Posted by a Superuser, not a Sky employee. Find out more

@nolte wrote:

I am looking at Sky go and all seasons come up for it on sky go


FYI, Sky Go is for satellite users and not Sky Glass/Stream users all 3 services/platforms will have differet contracts with the rights holders

This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Now Tv has more choice!


@Annie+UK wrote:

@nolte wrote:

I am looking at Sky go and all seasons come up for it on sky go


FYI, Sky Go is for satellite users and not Sky Glass/Stream users all 3 services/platforms will have differet contracts with the rights holders


Sky Go also works for Stream customers. I'm a Stream subscriber and get all seasons coming up on the Sky Go iOS app. 

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Now Tv has more choice!

Posted by a Superuser, not a Sky employee. Find out more

@SlenderRobert wrote:

@Annie+UK wrote:

@nolte wrote:

I am looking at Sky go and all seasons come up for it on sky go


FYI, Sky Go is for satellite users and not Sky Glass/Stream users all 3 services/platforms will have differet contracts with the rights holders


Sky Go also works for Stream customers. I'm a Stream subscriber and get all seasons coming up on the Sky Go iOS app. 


I did not know that, my info must have been incorrect or I read it wrong

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Now Tv has more choice!

Posted by a Superuser, not a Sky employee. Find out more

@Annie+UK 

 

Go works for Glass/Stream subscribers as a standalone streaming app but currently has no crossover at all with the Glass/Stream platform: it's always in 'away from home' mode even when used at the subscription address* and has no access to the Playlist or other platform features.

 

* so no BBC channels are listed in the Program Guide

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by d2h This message was authored by: d2h

Re: Now Tv has more choice!


@Annie+UK wrote:

@nolte wrote:

I am looking at Sky go and all seasons come up for it on sky go


FYI, Sky Go is for satellite users and not Sky Glass/Stream users all 3 services/platforms will have differet contracts with the rights holders


Did you just make that up and hoped it stuck?

 

Sky don't negotiate rights on a per platform basis...

 

To the OP @jimsmith30 try rebooting your device because all 5 seasons should be available. If they're not, it's nothing to do with rights and will be an issue at Sky server side. 

This message was authored by jimglg This message was authored by: jimglg

Re: Now Tv has more choice!

Same, but maybe I dont want to watch it on my phone......

What exactely am I paying for....?

This message was authored by jimglg This message was authored by: jimglg

Re: Now Tv has more choice!

Stream user, and I get ksy Go....!

This message was authored by KevNewMedia This message was authored by: KevNewMedia Answer

Re: Now Tv has more choice!

Posted by a Sky employee

Hi @jimsmith30 

 

Welcome to the Community.

 

I've raised this fault with our support teams. If you come across anything else, you can email the team directly at ViewerR@sky.uk and they'll be happy to pick this up for you 

Thanks
Kev
Community Manager
This message was authored by jimglg This message was authored by: jimglg

Re: Now Tv has more choice!

I now see After Hours (BBC) is on NOW but not on sky stream......... How many programs are the subscribed  customers missing out on....?

This message was authored by Cammy1 This message was authored by: Cammy1

Re: Now Tv has more choice!

This still hasn't been resolved 

This message was authored by caesarome This message was authored by: caesarome

Re: Now Tv has more choice!

Posted by a Superuser, not a Sky employee. Find out more

@Cammy1 

What hasn't been resolved ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 5 hours

New Discussion