I've merged your post into a lengthy thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2).
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
Arrived in Mauritius Saturday and recieved the welcome text. Updated all settings. Switched roaming on. Turned off spend cap. Added APN settings manually and still can't send/receive texts/phone calls or connect to data.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
No need for another thread so merged into the one you referred to. At present Sky haven't given an eta and are unlikely to until it's fixed.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
I've merged your post into a thread discussing this issue that some customers are experiencing. See the post currently marked as the answer (post 2).
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
I arrived in Spain five days ago. For the first few days I was able to call and text but now they just fail. It's nothing to do with the spend cap and the settings all seem fine. I've switched it off and on a few times... any suggestions?
This is an issue that started this morning. See post (2) currently showing as the answer.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
