Discussion topic: Sky Go on Consoles Log-in Problems
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‎02 Oct 2023 08:36 PM - last edited: ‎06 Oct 2023 03:39 PM by KevNewMedia
An unknown error has occurred. (ff2c5038)
anyone had this? Only just downloaded the app on a ps5 and getting this.
I 100% know it is the right username and password and I have deleted and re-downloaded. I have also turned on and off.
thanks
Moderator note: subject of thread updated to better reflect the conversation
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‎06 Oct 2023 08:03 PM - last edited: ‎07 Oct 2023 09:28 AM by KevNewMedia
Posted by a Sky employeeHi all, we believe this issue is now resolved. Please stop the app and then relaunch,
Thanks
Kenny J