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Discussion topic: Sky Go on Consoles Log-in Problems

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This message was authored by Dan16 This message was authored by: Dan16

Sky Go on Consoles Log-in Problems

An unknown error has occurred. (ff2c5038)

 

anyone had this? Only just downloaded the app on a ps5 and getting this.

 

I 100% know it is the right username and password and I have deleted and re-downloaded. I have also turned on and off.

 

thanks 

 

Moderator note: subject of thread updated to better reflect the conversation


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This message was authored by Kenny-J This message was authored by: Kenny-J Answer

Re: Sky Go on Consoles Log-in Problems

Posted by a Sky employee

Hi all, we believe this issue is now resolved. Please stop the app and then relaunch, 

 

Thanks

Kenny J

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