41

Discussion topic: Error code 1K-1001 on sky glass

Reply
This message was authored by Bridonkel This message was authored by: Bridonkel

Error code 1K-1001 on sky glass

Watching TNT sports (live football) on my sky glass TV I keep getting the error code: 1k-1001. Apparently it's a playback issue. It's happened before, and I've rebooted the TV after a few times previously, but it has now happened 6 times in less than 45 mins, slightly annoying. 

Is there a fix for this?

Thanks 


Best Answers
This message was authored by KevNewMedia This message was authored by: KevNewMedia Answer

Re: Error code 1K-1001 on sky glass

Posted by a Sky employee

Hi Everyone

 

Can I ask if this issue is still persistent?

 

Also, does the problem happen when an advert comes on/goes off?

 

EDIT: I'm marking this post as answered, so that everyone gets to see it

Thanks
Kev
Community Manager

View this Answer within the discussion