Error code 1K-1001 on sky glass

[trevforum]

I had this yesterday so reverted to watching on my Apple TV.  So far today I've had no problems with Discovery + UHD/HDR  stream for the rugby cup match between Ealing and Leicester.

[Daniel-F]

Hi all, 

Thanks for reaching out and sharing this issue with us 🙂

For anyone still having issues, I'd like you to confirm whether or not the error happens on content that's not specifically tied to TNT Sports. 

So next time you get the error, could you go onto content that's not TNT Sports and see if the error occurs on any other content as well.

Thanks,

[TMOR]

I have only seen it on TNT (Live Streaming), I've not noticed it on any other non-live stream on Discovery Plus

[Bridonkel]

It's only happened with me streaming live football. It jasnt happened watching anything else on discovery or even the cricket on TNT sports.

[KevNewMedia · Accepted solution]

Hi Everyone

Can I ask if this issue is still persistent?

Also, does the problem happen when an advert comes on/goes off?

EDIT: I'm marking this post as answered, so that everyone gets to see it

[Choodzie]

Unfortunately we cannot answer this straight away as there is no live games on yet.. I will feed back once a match is on and let you know. 

[Pathogen78]

As stated there haven't been any live games to test on. 

I can say that it was nothing to do ads though, it was every 30 seconds or so during the game.

Thanks,

P78

[KevNewMedia]

Hi Everyone

Can I ask whether you've had this problem over the weekend?

[Bridonkel]

Hi, 

I didn't watch football on the app over the weekend as I was away but I had no problems in the week. Did you do something?

Thanks

Jason

[trevforum]

I've only had issues when there are more than one big event at the weekend.  e.g. Premiership football on Ultimate and Premiership Rugby.  

[Pathogen78]

Hi,

This weekend I managed to watch a game without this fault happening.

Thanks

[KevNewMedia]

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@Bridonkel wrote:

Hi, 

I didn't watch football on the app over the weekend as I was away but I had no problems in the week. Did you do something?

Thanks

Jason

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Sounds promising 😀

Yes, there's been a change worked through with Discovery+ 👍