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Discussion topic: How can we make a difference?

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This message was authored by Anonymous This message was authored by: Anonymous

Re: How can we make a difference?

I'm in that! If the government thought they could make a profit on subtitles they would rush the bill through years ago! Jus saying!

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How can we make a difference?

Posted by a Superuser, not a Sky employee. Find out more

@Anonymous Your posts make no sense if you don't quote or say who you are responding to 😞

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Anonymous This message was authored by: Anonymous

Re: How can we make a difference?

I totally agree! Also the geography channel as well.

This message was authored by MaggieMegabyte This message was authored by: MaggieMegabyte

Re: How can we make a difference?

like many suggestions made Sky will totally ignore.  Unless they can charge more for it, why should they spend time (which is money) changing anything at all.

Most of these suggestions I would consider to be 'low hanging fruit' - easy to implement, a boon for the 'accessibility' tick box.  Yet, we wait, we take time to make comment, request minor changes - has anything actually happened, have any of these suggestions even been looked at or considered.

I still cannot increase the size of the menu text, sofa & tv are heavy/fixed so no suggestions of get closer please..........  even a very basic computer can change text size.  Is it beyond Sky technology.  

Rant over, nothing changes.

This message was authored by slb1904 This message was authored by: slb1904

Re: How can we make a difference?

Subtitle font size settings, please. It's an easy feature to add

This message was authored by Bob4444 This message was authored by: Bob4444

Re: How can we make a difference?

I, and I am sure a lot of other Sky customers would like the ability to have the option of saving their favourites again.

I really can't understand why the 'FAVOURITES' option was taken away. Today I wanted to record something on Channel 5 HD, and I had to scroll down to Channel 805 to find it, which is really a bit time wasting.

Please reconsider reinstating the option to save your Favourites.

Thank you.

This message was authored by Mark39 This message was authored by: Mark39

Re: How can we make a difference?

Posted by a Superuser, not a Sky employee. Find out more

@Bob4444 wrote:

 

I really can't understand why the 'FAVOURITES' option was taken away.


I'm not aware that Favourites have been removed.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How can we make a difference?

Posted by a Superuser, not a Sky employee. Find out more

@Bob4444 

Favourites are still on Sky Q. They haven't disappeared. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by wrightfamily This message was authored by: wrightfamily

Re: How can we make a difference?

What a useless comment. I know these features were never on the Sky Q box, they were in previous iterations, hence why asking for them back. If they were likely to be brought back I wouldn't have had to make the comment in the first place. This thread was for things we'd like to see back.

This message was authored by wrightfamily This message was authored by: wrightfamily

Re: How can we make a difference?

@Daniel0210 The above comment was to your reply.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: How can we make a difference?

Posted by a Superuser, not a Sky employee. Find out more

@Bob4444 wrote:

I really can't understand why the 'FAVOURITES' option was taken away. 


@wrightfamily 

As you can see @Bob4444 asked the above question which @Mark39 and myself have replied to ~ in that on Sky Q Favourites (up to 99 Favourite channels) has not been removed. Nothing useless in that reply and not sure why you think it is. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: How can we make a difference?

Posted by a Superuser, not a Sky employee. Find out more

@wrightfamily wrote:

What a useless comment. I know these features were never on the Sky Q box, they were in previous iterations, hence why asking for them back. If they were likely to be brought back I wouldn't have had to make the comment in the first place. This thread was for things we'd like to see back.


This thread is "How can we make a difference" relating to ACCESSIBILITY needs, hence being posted in the ACCESSIBILITY forum and not a general forum

Annie  ( Please Note: I am Neurodivergent )
Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic
This message was authored by Bob4444 This message was authored by: Bob4444

Re: How can we make a difference?

Yes, thank you.

This message was authored by Bob4444 This message was authored by: Bob4444

Re: How can we make a difference?

Sorry, I was just having a senior moment.

This message was authored by Johnny888 This message was authored by: Johnny888

Re: How can we make a difference?

Hi

we have a person who is partially sighted in the household and we have been told to get in touch for a sky remote specially designed for visually impaired users

 

also to register with sky as a visually impaired user to get other assistance

please can you assist? Or give me a phone number to call 

cheers

jp

 

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