How can you get on the phone to talk to somebody when they don't give phone numbers out, really poor service from Sky and I've been with them for over 20 years but seriously thinking about moving away now
Posted by a Superuser, not a Sky employee. Find out more
@Wordy197 You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, otherwise you can use: https://www.sky.com/help/home UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number. ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a 0818 number. (The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you back to the forum. Stay on the line as long as possible and don’t hang up.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
My internet isn't working, it says everything is fine after running tests but it is still not working. The light for internet is completely out but Wifi is green? M28 area.
