Sky internet off M38

[Roberto7]

Yes, broadband off since 830pm M28 area. Service checker says all ok!

[TULIKA]

We have internet! In M28 area, does anyone know what's happening? 

[TULIKA]

I meant we have no internet! 

[25r]

m38 off since 7.45pm

[Emilyw2111111]

Has anyone got this issue. App is saying the internet is fine 

[Lee1102]

No connection here in M38 either.. Went off yesterday too! Just pulled it all out thinking it was a loose wire or something because checker said it was all fine 🤦‍♀️ shame I'm still in contract!!

[Jlammbo]

I've just spoken to Sky and they said OpenReach are aware of the issue and working on it but might be a couple of days...

[Atlas10789]

Spoke to Sky. There's some major outage around here, Openreach are aware and working on it.

[cherylgaz]

Sky broadband down and WiFi M28

[NSB]

Days?! Oh my 

[Racheljayneo]

A couple of days!! We should get a discount on our bills then!!

[Daniel0210]

If it does take some time to fix this link explains the Ofcom agreed auto compensation scheme which Sky operates for when there is a TOTAL loss of Sky Broadband or Sky Talk.
https://www.sky.com/help/articles/auto-compensation

If you have a total loss of service and it isn’t fixed after two full WORKING days from when the fault is first reported to Sky, you will become eligible for it. It’s applied 30 days after the fault has been repaired and will come in the form of a credit appearing on your Sky account.

[peter-marlow+1966]

If you  have  sky glass tv  and your broadband  is  down if you  have an freeview  on it so you  can  watch  the tv 

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@Coackley wrote:
Sky internet gone down has anyone else got a issue

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[Carlos12373]

Yes same no internet here m28 postcode 

[Jaymo]

Same here! Broadband checker and sky checker say all ok. Clearly NOT!!! Very annoying! Sky get it sorted!!!