Sky internet off M38

[bingo33]

Yes M29 internet is down

[katieface1989]

It’s off here at M38. Just tried testing my broadband with sky and apparently there's no issue. 
Must be normal to have no cennection to internet. No wonder people move away from sky. 

[daveNOS]

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@Lulu22 wrote:

Yes. Ours has just gone too in M28. 

service checker says all ok. It lies. 

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@Lulu22 You know it could just be that Sky are unaware of the issue and thats why the checker isn't showing any......

You all need to get on the phone and report the issue so that you can be certain Sky are aware of the problem and that they can get it look at.

[joseph600]

Ours went out too just after 2000

[Aja89]

Internet off here too! Also M28

[Alanw17171]

Yep, down at m29 too

[Priceyjue12]

Gone off here too at 8pm  m28

[Lulu22]

I thought the service checker checked service regardless of whether sky already know there is an issue.  Surely it isn't dependent on someone in sky knowing there is a problem. 

[EmmaW779]

It's been on and off all evening. 😔

[Aja89]

Can't even watch the TV now we've switched to sky glass 

[LB1996]

Off here too, M28.

[MarkRogers]

Yes mine off too. Im on wifi max, hub just flashing green

[daveNOS]

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@Lulu22 wrote:

I thought the service checker checked service regardless of whether sky already know there is an issue.  Surely it isn't dependent on someone in sky knowing there is a problem. 

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@Lulu22 The service checker has to be updated to show issues, if one hasn't been identified(either by the autosystem of by manual imput) then it can't show any, no system is 100% reliable.

The more people that call to report the problem the better, its the only way to ensure Sky are made aware, plus you have to let them know to be eligible for auto compensation should the fault not be fixed within 2 worling days(unfortunately Saturday and Sunday dont count towards that).

[Daisy4sure]

Sky has no connection WA9

[Coackley]

I'm trying to call them now to report the issue although said upto 20 minutes call queue