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Discussion topic: Broadband activation

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This message was authored by Aziz99 This message was authored by: Aziz99

Broadband activation

The engineers visited and said that the interent is set up but to wait for it to activate, it didnt activate so i tracked my order and it says that the engineers must visit first but they already did 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Broadband activation

Posted by a Superuser, not a Sky employee. Find out more

@Aziz99Was this superfast or ultrasfast that was being installed today?

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Aziz99
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This message was authored by Aziz99 This message was authored by: Aziz99

Re: Broadband activation

Im sorry im not sure, because it was the only option available in my location so i just agreed and this is the device i got 

20230110_165245.jpg

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Broadband activation

Posted by a Superuser, not a Sky employee. Find out more

@Aziz99 

 

That's a Q Hub, so it's FTTC rather than FTTP.

 

If today was the activation date, internet data might well not start flowing until midnight.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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