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Discussion topic: Boardband never delivered

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Avatar for NevCole
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This message was authored by: NevCole

Message posted on ‎09 Apr 2025 12:46 PM

Boardband never delivered

I was waiting new boardband arrived that did NOT arrived. And you ask me to return it this year that new boardband not been arrive. And ask me to pay £53.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎09 Apr 2025 12:51 PM

Re: Boardband never delivered

Posted by a Superuser, not a Sky employee. Find out more

@NevCole 

Your post is difficult to understand. Can you try explaining what's happened including why Sky were sending you a new hub? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎09 Apr 2025 01:11 PM

Re: Boardband never delivered

Posted by a Superuser, not a Sky employee. Find out more

@NevCole  Are you referring to a broadband hub?   

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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