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Discussion topic: Netflix previews

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This message was authored by Beebee83 This message was authored by: Beebee83

Re: Netflix previews

Just wondering if anyone has been able to find a solution yet to the loss of the top 10 showing on Netflix . 

This message was authored by Surinder99 This message was authored by: Surinder99

Re: Netflix previews

Said this a few times and will say it again. There will be NO solution to this bug in the foreseeable future. Sky didn't introduce this issue. It was introduced by Netflix in their Sky app after they implemented a crackdown on account sharing back in December.


I have spoken to Netflix and they are fully aware of this issue but have no plans whatsoever to fix it. Its not a priority issue for them. If you want access to previews and your recommended Top 10 then you have to access Netflix through your phone, laptop or Smart TV. The Sky app on the Q Box will not work for this.

This message was authored by Ben+R+W This message was authored by: Ben+R+W

Re: Netflix previews

How do you know this? If you have connections have a word. It's so annoying. Makes me want to cancel the service. 

This message was authored by Laing1 This message was authored by: Laing1

Re: Netflix previews

Posted by a Superuser, not a Sky employee. Find out more

@Ben+R+W wrote:

How do you know this? If you have connections have a word. It's so annoying. Makes me want to cancel the service. 


@Ben+R+W I am guessing but in @Surinder99 post they say they have spoken to Netflix and that is what they were told so it seems to have come from a conversation with a Netflix advisor


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by Ben+R+W This message was authored by: Ben+R+W

Re: Netflix previews

I wouldn't believe anything they say. Netflix advisor told me I need buy a new tv for it to work. Which after purchasing a new tv the next day found that it didn't work. 

This message was authored by Dave_65 This message was authored by: Dave_65

Re: Netflix previews

Sky have been aware since 3rd of January. They still have not fixed the problem. This is our last year with Sky. It seems as long as they are getting our money they don't give a ****,

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