0

Discussion topic: Fibre installed today. Landline cannot receive or send calls.

Reply
This message was authored by Raj20 This message was authored by: Raj20

Fibre installed today. Landline cannot receive or send calls.

Had the new fibre connection installed today. Somehow the landline cannot accept or make calls.

 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Fibre installed today. Landline cannot receive or send calls.

Posted by a Superuser, not a Sky employee. Find out more

Does your broadband hub have a voice light on it that is lit because if it does your phone connection needs to be plugged into the back of it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Raj20
Topic Author
This message was authored by Raj20 This message was authored by: Raj20

Re: Fibre installed today. Landline cannot receive or send calls.

I have since been advised by Sky to connect my phone directly onto the hub. It was previously cont configured in this manner. This meant that I had to reposition my phone nearer to the hub!

 

Iwish that Sky warned us in advance about this possible connectivity issue.

 

C'est la vie!

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion