0

Discussion topic: Fibre installed today. Landline cannot receive or send calls.

Reply
Avatar for Raj20
Level 1 icon
What's this?
This message was authored by: Raj20

Message posted on ‎04 Dec 2023 09:41 PM

Fibre installed today. Landline cannot receive or send calls.

Had the new fibre connection installed today. Somehow the landline cannot accept or make calls.

 

Report post
Post 1 of 3
409 Views
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎04 Dec 2023 10:27 PM

Re: Fibre installed today. Landline cannot receive or send calls.

Posted by a Superuser, not a Sky employee. Find out more

Does your broadband hub have a voice light on it that is lit because if it does your phone connection needs to be plugged into the back of it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
405 Views
0 Likes
Reply
Avatar for Raj20
Level 1 icon
What's this?
Topic Author
This message was authored by: Raj20

Message posted on ‎05 Dec 2023 03:16 PM

Re: Fibre installed today. Landline cannot receive or send calls.

I have since been advised by Sky to connect my phone directly onto the hub. It was previously cont configured in this manner. This meant that I had to reposition my phone nearer to the hub!

 

Iwish that Sky warned us in advance about this possible connectivity issue.

 

C'est la vie!

Report post
Post 3 of 3
381 Views
Reply
Reply