Discussion topic: Amber light of death

This message was authored by: tjt1961 · ‎18 Nov 2023

Since upgrading to fill fibre I am now suffering from the amber light of death where the voice light goes amber, everything else is green and I have no internet. Cycling the router power fixes it.

It only happens about once a week.

From previous discussions it appears there is no fix for this.

Is it even worth calling Sky?

Full Fibre Sky Broadband , Talk and Sky Q. Eero mesh network.

This message was authored by: Mark39 · ‎18 Nov 2023

@tjt1961 wrote:

Is it even worth calling Sky?

Hmm. Debatable, IMHO I suspect they'd suggest doing what you're doing (a restart) and consider it job done when it resolves the problem as it has up to now. If it becomes more frequent, I would.

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This message was authored by: Mark39 · ‎18 Nov 2023

@tjt1961 wrote:

Is it even worth calling Sky?

Hmm. Debatable, IMHO I suspect they'd suggest doing what you're doing (a restart) and consider it job done when it resolves the problem as it has up to now. If it becomes more frequent, I would.

Discussion topic: Amber light of death

Amber light of death

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