18 Nov 2023 11:09 AM
Since upgrading to fill fibre I am now suffering from the amber light of death where the voice light goes amber, everything else is green and I have no internet. Cycling the router power fixes it.
It only happens about once a week.
From previous discussions it appears there is no fix for this.
Is it even worth calling Sky?
18 Nov 2023 11:40 AM
Posted by a Superuser, not a Sky employee. Find out more
@tjt1961 wrote:
Is it even worth calling Sky?
Hmm. Debatable, IMHO I suspect they'd suggest doing what you're doing (a restart) and consider it job done when it resolves the problem as it has up to now. If it becomes more frequent, I would.
18 Nov 2023 11:40 AM
Posted by a Superuser, not a Sky employee. Find out more
@tjt1961 wrote:
Is it even worth calling Sky?
Hmm. Debatable, IMHO I suspect they'd suggest doing what you're doing (a restart) and consider it job done when it resolves the problem as it has up to now. If it becomes more frequent, I would.
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