10

Discussion topic: Sky stream

Reply
This message was authored by Scotty1956dex This message was authored by: Scotty1956dex

Sky stream

Can you use sky stream with any broadband provider?

 

G J Scott

Best Answers
This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Scotty1956dex As you have already been advised by the previous post any BB provider can be used.  At my location I can't even get Sky BB.

 

The important thing is to make sure you BB is fast and stable enough.  Sky's minimum recommended BB speeds are as follows:

HD = 25mbps

UHD = 30mbps

HD + 1 puck = 30mbps

UHD + 1 puck = 35mbps

 

These are the speeds needed at the puck or Glass and not that being received by the router which can often be significantly different.  

 

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"

View this Answer within the discussion

Reply

All Replies

This message was authored by Padam_Padam This message was authored by: Padam_Padam

Re: Sky stream


@Scotty1956dex wrote:

Can you use sky stream with any broadband provider?

 


Yes, you can. 

This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

@Scotty1956dex As you have already been advised by the previous post any BB provider can be used.  At my location I can't even get Sky BB.

 

The important thing is to make sure you BB is fast and stable enough.  Sky's minimum recommended BB speeds are as follows:

HD = 25mbps

UHD = 30mbps

HD + 1 puck = 30mbps

UHD + 1 puck = 35mbps

 

These are the speeds needed at the puck or Glass and not that being received by the router which can often be significantly different.  

 

------------------------------------------
If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky stream

@Scotty1956dex  almost any .... there are some ISPs that have issues😉

Exiled in HH
This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Sky stream

@Exiled-in-HH @Who are the ISPs that have issues ?

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky stream

The ones that use non U.K. IP addresses and users of Persimmon BB  have reported issues, also those using 4G/5G mobile BB😉

 

Exiled in HH
This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Sky stream

@Exiled-in-HH very niche then 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky stream

Yes but examples that not all are not not without issues😉

Exiled in HH
This message was authored by Jason+Golding This message was authored by: Jason+Golding

Re: Sky stream

@Exiled-in-HHDo you enjoy trolling ? 

Sky Stream x 2
LG C2 OLED 55inch
Sonos Playbar
Virgin 1 Gig
Virgin Stream Box
Xbox X
Apple TV 4K
Amazon 4K Firestick
This message was authored by Exiled-in-HH This message was authored by: Exiled-in-HH

Re: Sky stream


@Jason+Golding wrote:

@Exiled-in-HHDo you enjoy trolling ? 


No... do you ... we are just having a discussion ... that includes sharing opinions and being polite😉

Exiled in HH
This message was authored by lettice This message was authored by: lettice

Re: Sky stream

Posted by a Superuser, not a Sky employee. Find out more

The altnet ISPs that use sets of non determined UK IPs is a problem with Sky Q also, its not unique to Sky Stream.
We can escalate an customer, if their ISP is using such ranges, to add or investigate.

4g and/or5g home broadband works fine with Sky Stream and Sky Q if its using one of the EE, O2 or Three etc recommended 4g and/or 5g home broadband packages and dedicated routers.
One router that works well for many is the Zyxel range like the NR5103e.

- - - - - - - -
Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

New Discussion