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This discussion topic has been answered Discussion topic: New Sky OS 2.0

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This message was authored by: SKY1992bf

Re: New Sky OS 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Digibox wrote:

Is there any likelihood of BBC, ITV & C4 channels supporting cloud recording in the future?


@Digibox  this isn't os2 related so best to create a separate thread 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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This message was authored by: lturton

Re: New Sky OS 2.0

That's not a practical solution, we previously had all the Playlists together and were able to switch them easily without having to change settings every time we wanted to watch another, not everyone is tech savvy enough to change settings every time there is a different person wants to watch a program 

This message was authored by: KevNewMedia

Re: New Sky OS 2.0

Posted by a Sky employee

@lturton wrote:

That's not a practical solution, we previously had all the Playlists together and were able to switch them easily without having to change settings every time we wanted to watch another, not everyone is tech savvy enough to change settings every time there is a different person wants to watch a program 


@lturton Thanks for confirming that they are there; however, it's the placement that is frustrating for you. We will feed this back to our support teams 👍

Thanks
Kev
Community Manager
This message was authored by: williamparky

Re: New Sky OS 2.0


@lturton wrote:

That's not a practical solution, we previously had all the Playlists together and were able to switch them easily without having to change settings every time we wanted to watch another, not everyone is tech savvy enough to change settings every time there is a different person wants to watch a program 


Just speculating here but I imagine its to improve personalisation. Similar to how netflix makes you choose a profile on start up.

 

Perhaps a  logical feature suggestion would be the option to choose a profile when the TV first starts up just like all the apps do.

This message was authored by: KevNewMedia

Re: New Sky OS 2.0

Posted by a Sky employee

@defector16 wrote:

Would prefer to stay on new format , find layout far better.


I've passed that on @defector16 🙂

Thanks
Kev
Community Manager
This message was authored by: lturton

Re: New Sky OS 2.0

To be quite honest the Playlist function was an easy option as it was, they are just complicating something that was already fit for purpose and it's current format where you have to search to find an option to watch your playlist that was set for simplicity is not, I have requested to leave the trial because of this and they say it can take up to 3 days to do.

Thank you for your help, much appreciated. 

This message was authored by: Dazlee21

Re: New Sky OS

Since this trial started I have barely had any channels or ability to watch something via watchlist. All I get is a message at the top of the screen saying technical fault. 

This message was authored by: Dazlee21

Sky Stream trial causing problems

Since the start of this trial I have problems with slow reaction times. It's as if my remote control has suddenly stopped working properly. But the puck is also crashing and freezing and needing a complete reset. When the box does seem to start working, that's when you realize there's no channels working or apps don't work. Clicking on a show has the same result. They all go to a black screen and at the top it's says technical fault. Try again later. 

Can anyone shed any light on what I'm doing wrong? 

This message was authored by: GD1

Re: Sky Stream trial causing problems

Posted by a Superuser, not a Sky employee. Find out more

@Dazlee21 Your new thread you created has been merged to this existing thread, please don't create seperate threads for OS2.0 trial related issues.  

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: Nothappy61

Sky os 2.0

So my tv updated it self while I was watching a programme and I have the new style Home Screen 

First impression is the no preview on the channel list.

You can no  click to preview in the small screen it just shows your present programme.of you click 

on a channel it goes straight to the channel without a preview not sure I like this 

why even bother with the screen in screen if no longer give a preview ?

This message was authored by: GD1

Re: Sky os 2.0

Posted by a Superuser, not a Sky employee. Find out more

@Nothappy61   I have merged your post to this existing thread that is discussing the same topic a new thread isn't required.

 

Please post any OS2.0 Trial issues on this thread going forward.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: MajorM

Re: New Sky OS 2.0

I'm not sure if it's a feature or a technical glitch but you are now required when you press the plus button to 'add to playlist' to then select add to watchlist so effectively your having to request it twice before it's actioned - what makes it more difficult is the fact at the top it states + add to playlist so it makes it confusing as to what button you need to press when there is only one option anyway thinking maybe it shouldn't show this screen and jump straight to watchlist rather than having to re request every time 

This message was authored by: Alex.Gillespie

Re: New Sky OS

So I say....Hello Sky.....find the remote......nothing.......how do I go back to the old version as my 8 year old hides the remote all the time,?

This message was authored by: Chrisee

Re: New Sky OS

Posted by a Superuser, not a Sky employee. Find out more

@Alex.Gillespie if you want to leave the trial see https://www.sky.com/help/articles/sky-os-trial

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Dazlee21

Re: Sky Stream trial causing problems

I'll create a new thread if I want to mate. Maybe try and help answer people's issues rather than than moving comments around. 

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