This discussion topic has been answered Discussion topic: New Sky OS 2.0
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Message posted on 18 Sep 2026 12:51 PM
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Re: New Sky OS 2.0
@Digibox wrote:Is there any likelihood of BBC, ITV & C4 channels supporting cloud recording in the future?
@Digibox this isn't os2 related so best to create a separate thread
Message posted on 18 Sep 2026 01:02 PM
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Re: New Sky OS 2.0
That's not a practical solution, we previously had all the Playlists together and were able to switch them easily without having to change settings every time we wanted to watch another, not everyone is tech savvy enough to change settings every time there is a different person wants to watch a program
Message posted on 18 Sep 2026 01:07 PM
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Re: New Sky OS 2.0
@lturton wrote:
That's not a practical solution, we previously had all the Playlists together and were able to switch them easily without having to change settings every time we wanted to watch another, not everyone is tech savvy enough to change settings every time there is a different person wants to watch a program
@lturton Thanks for confirming that they are there; however, it's the placement that is frustrating for you. We will feed this back to our support teams 👍
Kev
Community Manager
Message posted on 18 Sep 2026 03:28 PM
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Re: New Sky OS 2.0
@lturton wrote:That's not a practical solution, we previously had all the Playlists together and were able to switch them easily without having to change settings every time we wanted to watch another, not everyone is tech savvy enough to change settings every time there is a different person wants to watch a program
Just speculating here but I imagine its to improve personalisation. Similar to how netflix makes you choose a profile on start up.
Perhaps a logical feature suggestion would be the option to choose a profile when the TV first starts up just like all the apps do.
Message posted on 18 Sep 2026 03:41 PM
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Re: New Sky OS 2.0
@defector16 wrote:
Would prefer to stay on new format , find layout far better.
I've passed that on @defector16 🙂
Kev
Community Manager
Message posted on 18 Sep 2026 04:15 PM
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Re: New Sky OS 2.0
To be quite honest the Playlist function was an easy option as it was, they are just complicating something that was already fit for purpose and it's current format where you have to search to find an option to watch your playlist that was set for simplicity is not, I have requested to leave the trial because of this and they say it can take up to 3 days to do.
Thank you for your help, much appreciated.
Message posted on 18 Sep 2026 06:42 PM
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Re: New Sky OS
Since this trial started I have barely had any channels or ability to watch something via watchlist. All I get is a message at the top of the screen saying technical fault.
Message posted on 18 Sep 2026 07:52 PM
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Sky Stream trial causing problems
Since the start of this trial I have problems with slow reaction times. It's as if my remote control has suddenly stopped working properly. But the puck is also crashing and freezing and needing a complete reset. When the box does seem to start working, that's when you realize there's no channels working or apps don't work. Clicking on a show has the same result. They all go to a black screen and at the top it's says technical fault. Try again later.
Can anyone shed any light on what I'm doing wrong?
Message posted on 18 Sep 2026 08:19 PM - last edited: 18 Sep 2026 08:23 PM
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Re: Sky Stream trial causing problems
@Dazlee21 Your new thread you created has been merged to this existing thread, please don't create seperate threads for OS2.0 trial related issues.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 18 Sep 2026 08:20 PM
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Sky os 2.0
So my tv updated it self while I was watching a programme and I have the new style Home Screen
First impression is the no preview on the channel list.
You can no click to preview in the small screen it just shows your present programme.of you click
on a channel it goes straight to the channel without a preview not sure I like this
why even bother with the screen in screen if no longer give a preview ?
Message posted on 18 Sep 2026 08:25 PM - last edited: 18 Sep 2026 08:39 PM
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Re: Sky os 2.0
@Nothappy61 I have merged your post to this existing thread that is discussing the same topic a new thread isn't required.
Please post any OS2.0 Trial issues on this thread going forward.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 18 Sep 2026 08:36 PM
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Re: New Sky OS 2.0
I'm not sure if it's a feature or a technical glitch but you are now required when you press the plus button to 'add to playlist' to then select add to watchlist so effectively your having to request it twice before it's actioned - what makes it more difficult is the fact at the top it states + add to playlist so it makes it confusing as to what button you need to press when there is only one option anyway thinking maybe it shouldn't show this screen and jump straight to watchlist rather than having to re request every time
Message posted on 19 Sep 2026 03:21 AM
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Re: New Sky OS
So I say....Hello Sky.....find the remote......nothing.......how do I go back to the old version as my 8 year old hides the remote all the time,?
Message posted on 19 Sep 2026 06:03 AM
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Re: New Sky OS
@Alex.Gillespie if you want to leave the trial see https://www.sky.com/help/articles/sky-os-trial
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 19 Sep 2026 06:07 AM
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Re: Sky Stream trial causing problems
I'll create a new thread if I want to mate. Maybe try and help answer people's issues rather than than moving comments around.
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