26 Feb 2023 09:38 PM
Can anyone explain EXACTLY what happens when you select to archive a film or program that you have downloaded from Sky Store?
Does it just remove it from your Recordings list but still appear in your Purchased list so that you can just re-download it, or does it disappear somewhere else and if so how do you get it back?
Thanks...
26 Feb 2023 09:46 PM
Posted by a Superuser, not a Sky employee. Find out moreThis happens when you archive a Buy and Keep title:
@apearman wrote:
Does it just remove it from your Recordings list but still appear in your Purchased list so that you can just re-download it
So when you want to download it again you can as it will be in your purchased list.
26 Feb 2023 09:46 PM
Posted by a Superuser, not a Sky employee. Find out moreThis happens when you archive a Buy and Keep title:
@apearman wrote:
Does it just remove it from your Recordings list but still appear in your Purchased list so that you can just re-download it
So when you want to download it again you can as it will be in your purchased list.
27 Feb 2023 02:21 PM
Ok, thanks for the info...
23 Jun 2023 06:20 PM
I have the same issue, how do you archieve a film????
23 Jun 2023 06:27 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @tanner4
On Sky Q - if you press enter on a movie which you have purchased on Skystore- you will see a menu on the screen - and one of the options (buy and keep movies only) will be "archive"
This takes the body of the movie off your hard drive but keeps the title for future re downloads.
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox
23 Jun 2023 07:08 PM
Thank for replying,
When I click on the movie, the movie says purchased and only has option to watch trailer or the film
23 Jun 2023 07:18 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @tanner4
My thinking here is that the movie hasn't yet downloaded on to your hard drive (I'm assuming here you have Sky Q)
So my guess is that in effect - it's already archived.
if you select watch - to watch the movie. It will then download on to your hard drive.
once it's downloaded- you should then see a new option to archive.
Have a look at Sky Store – A quick guide for users
Have a look at Maximising the sound quality of your Sky Soundbox