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Discussion topic: Purchased films.... archive option

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This message was authored by apearman This message was authored by: apearman

Purchased films.... archive option

Can anyone explain EXACTLY what happens when you select to archive a film or program that you have downloaded from Sky Store?

Does it just remove it from your Recordings list but still appear in your Purchased list so that you can just re-download it, or does it disappear somewhere else and if so how do you get it back?

 

Thanks...

 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Purchased films.... archive option

Posted by a Superuser, not a Sky employee. Find out more

This happens when you archive a Buy and Keep title:

 


@apearman wrote:

Does it just remove it from your Recordings list but still appear in your Purchased list so that you can just re-download it


So when you want to download it again you can as it will be in your purchased list.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Purchased films.... archive option

Posted by a Superuser, not a Sky employee. Find out more

This happens when you archive a Buy and Keep title:

 


@apearman wrote:

Does it just remove it from your Recordings list but still appear in your Purchased list so that you can just re-download it


So when you want to download it again you can as it will be in your purchased list.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
apearman
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This message was authored by apearman This message was authored by: apearman

Re: Purchased films.... archive option

Ok,  thanks for the info...

This message was authored by tanner4 This message was authored by: tanner4

Re: Purchased films.... archive option

I have the same issue, how do you archieve a film????

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Purchased films.... archive option

Posted by a Superuser, not a Sky employee. Find out more

Hi @tanner4 

 

On Sky Q - if you press enter on a movie which you have purchased on Skystore- you will see a menu on the screen - and one of the options (buy and keep movies only)  will be "archive"

 

This takes the body of the movie off your hard drive but keeps the title for future re downloads. 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

This message was authored by tanner4 This message was authored by: tanner4

Re: Purchased films.... archive option

Thank for replying,

 

When I click on the movie, the movie says purchased and only has option to watch trailer or the film 

This message was authored by mike+simmonds This message was authored by: mike+simmonds

Re: Purchased films.... archive option

Posted by a Superuser, not a Sky employee. Find out more

Hi @tanner4 

 

My thinking here is that the movie hasn't yet downloaded on to your hard drive (I'm assuming here you have Sky Q)

 

So my guess is that in effect - it's already archived. 

if you select watch - to watch the movie. It will then download on to your hard drive. 

 

once it's downloaded- you should then see a new option to archive. 

 


Sky customer since 1989.
Sky Q 2TB main box
LG CX6LA from 2020

Have a look at Sky Store – A quick guide for users


Have a look at Maximising the sound quality of your Sky Soundbox

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